Meet the Team
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Jackie Lebihan, MS
FOUNDER, CEO
Jackie began her career in technology consulting in Silicon Valley before she moved into healthcare quality improvement and clinical operations.
She has a Master’s in Health Administration and Interprofessional Leadership from UCSF, a Certificate in Healthcare LEAN from Johns Hopkins Armstrong Center for Patient Safety and Quality, and a Certificate from Johns Hopkins Whiting School of Engineering in AI Business Strategy.
Jackie brings a truly unique combination of experience as a technologist and healthcare leader. She specializes in clinical operations, quality improvement, compliance and risk management, patient experience, and driving digital transformation. Mentero.AI is the culmination of a career in tech, healthcare and as a 2x successful entrepreneur. Follow her on LinkedIn.
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Alice Chan
ADVISOR
Alice is an experienced marketing leader and operator, who adopts a creative mindset in all she does. Operating out of Silicon Valley for the last two decades, she's built a reputation for helping startups with brand development and positioning, go-to-market strategies, demand generation, ABM, content marketing, web design and development, and public relations. She has operated as a fractional CMO for much of the past decade with her own firm, Flock Marketing.
Building challenger brands and creating market disruption is a key strength. As the SVP of Marketing for Zippin she successfully positioned the company head-to-head with Amazon Go. As VP of Marketing for Habit she positioned the company in a crowded nutrition market, and as head of global communications for Xero she spearheaded programs that woke up the sleepy US incumbent: Intuit. Alice understands what it takes for high-growth companies to be successful, particularly those who aim to break into the US market from elsewhere.
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Jinesh Jain
ADVISOR
Tech Innovator | CEO at Tellus Solutions | Co-Founder at Verity Labs
Jinesh is a seasoned tech leader who calls Silicon Valley home. He has decades of leadership in technology management, systems integration, and innovation, across both large multinational and mid-sized companies. Jinesh enjoys mentoring professionals navigating the complexities of technology landscape.
As the co-founder of Verity Labs, he is dedicated to pioneering trustworthy AI solutions and passionate about empowering strategic growth.
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Shanon Hardie
ADVISOR
Shanon is a mission-driven leader known for driving strategic growth, organizational transformation, and innovative, patient-centered care delivery. Her leadership is grounded in operational excellence, health equity, and a deep commitment to building sustainable models of care.
As Chief Operating Officer at Unity Care NW (2011–2025), Shanon provided strategic oversight for integrated care for a $45M community health center. Under her leadership, annual revenues quadrupled, patient visits nearly doubled, and multiple new facilities were launched.
Prior to this, Shanon held progressive leadership roles at Sea Mar Community Health Centers, culminating in Vice President of Operations. She oversaw operations across eight counties, 19 clinics, and a centralized call center, managing more than 450 staff.
A recognized thought leader, she has served on numerous high-impact boards, and remains passionate about reimagining care models that are inclusive, effective, and rooted in dignity and community impact.